PamGro Limited (The Firm) is a leading EOR and PEO services provider worldwide. The Firm and its affiliates take data privacy seriously and maintain a Privacy Policy (“Policy”) to describe how we will use information on individuals who visit this website or participate / engage in the service offerings.
OVERVIEW
This Policy only covers data collected through this website or in the course of our board and executive search and assessment services for clients. This Policy does not cover any other data collection or processing, including, without limitation, data collection practices of other web pages to which we link. From time to time, we may refer to this Policy in notices and consent requests, for example related to candidate searches or surveys; under such circumstances, this Policy applies as modified in the particular notice or consent request.
DATA COLLECTED VIA WEBSITE
If you visit our website, please note the following:
If you are engaged with us as a potential candidate or otherwise in connection with our service
offerings, please note the following:
This Policy is effective as of Sept 1, 2023. We reserve the right to change, modify, add or remove portions of this Policy at any time, at our sole discretion, and will inform you if we make material changes by indicating on the Policy the date it was last updated or otherwise. When you visit the website or are engaged with us in connection with our board and executive search and assessment services, you are accepting the current version of this Policy as posted on the site at that time.
Please feel free to contact us with any comments, questions, complaints or suggestions you might have regarding the information or practices described in this Policy.
PamGro Limited and its Subsidiary and Group Companies (together referred to as Avance Consulting Group) is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you. You are being sent a copy or a link of or to this privacy notice because you are applying for or have applied for work with us (whether as an employee, worker, contractor or a Candidate for a position with our Clients). It makes you aware of how and why your personal data will be used, namely for the purposes of the recruitment exercise, and how long it will usually be retained for. It provides you with certain information that must be provided under the General Data Protection Regulation ((EU) 2016/679) (GDPR).
In order to provide our recruitment and related support services Avance Consulting Group need to collect personal data relating to our Candidates. This Privacy Statement provides specific information relating to Candidates.
As a recruitment business we connect those looking for a job (“Candidates”) with businesses who are
looking for Candidates (“Clients”). For the purposes of this Privacy Statement a Candidate includes:-
An “Associated Contact” of a Candidate means individuals whose contact details are provided to us where, for example:-
A Client Contact with whom Avance Consulting Group has/had a Candidate on contract assignment, may provide a reference for that Candidate.
When you apply for a job or send us a message through the website with your contact details, you
opt-in to be contacted by our teams using PHONE, SMS, and Messaging applications.
We will comply with data protection law and principles, which means that your data will be:
Under the GDPR we must have a lawful basis for processing all personal data. The GDPR sets out the
grounds where processing of personal data can be undertaken legally. The main grounds used by
Avance Consulting Group to process personal data are as follows:-
In connection with your application for work with us, we will collect, store, and use the following
categories of personal information about you:
We may also collect, store and use the following “special categories” of more sensitive personal information:
We have a large variety of sources of Candidate data. We will only ever source data that is necessary to provide services to you and in a way that would be generally expected.
We receive personal data about Candidates from a variety of sources. The primary source is from our
Candidates directly. Examples of the sources of personal data of Candidates are as follows:-:
We will use the personal information we collect about you to:
We want to ensure that the personal data is used for the purposes that you would expect and our
ultimate goal is that there should be no surprises for Candidates in the way that personal data is used
by Avance Consulting Group. Personal Data is used for the following key business activities to ensure
that we can deliver the best recruitment services to you:
It is in our legitimate interests to decide whether to appoint you to a role or for work with our client and since it would be beneficial to our business to appoint someone to that role or work with our client.
We also need to process your personal information to decide whether to enter into a contract of
employment with you or to assess your suitability for work with our client.
Having received your CV and covering letter or your application form and/or the results from any tests which you may have taken, we will then process that information to decide whether you meet the basic requirements to be shortlisted for the role with us or our client. If you do, we will decide whether your application is strong enough to invite you for an interview or to recommend that you attend an interview with our client. If we or our client decide to call you for an interview, we will use the information you provide to us at the interview to decide whether to place you for an interview with our client or to offer you the role or work. If we or our client decide to offer you the role or work, we will then take up references and/or carry out a criminal record and/or carry out other relevant checks before confirming your appointment.
We provide further details of how we may use Candidate’s data below:-
Our business is to assist and advise Candidates in their search for job opportunities. In providing our services, we may use personal data including for the following purposes (we will only ever use the personal data as described here if we have a legal basis for doing so):
We aim to provide Candidates with information that is relevant and personal to the service that they expect to receive from us. When drafting and sending marketing communications, we may use personal data for the following purposes:
We may use and create personal data about Candidates for the purposes of making and receiving payments including the following scenarios (we will only ever use the personal data as described here if we have a legal basis):
We are continuously developing our software and systems to improve the services that we provide to our Candidates. We use personal data in some cases to facilitate that development including the following (we will only ever use the personal data as described here if we have a legal basis):
We may need to process certain personal data as part of our legal obligations, and to ensure our recruitment practices are in line with our diversity programmes. We may use personal data for the following purposes (we will only ever use the personal data as described here if we have a legal basis):
We may process certain personal data as part of our commitment to Equal Opportunities & Diversity, for example to ensure our recruitment practices are in line with our diversity programmes. We may use personal data for the following purposes (we will only ever use the personal data as described here if we have a legal basis):
A Candidate’s personal data relating to diversity is held anonymously and used for statistical purposes
only.
If you fail to provide information when requested, which is necessary for us to consider your application (such as evidence of qualifications or work history), neither we nor our client will be able to process your application successfully. For example, if we require a credit check or references for this role and you fail to provide us with relevant details, we will not be able to take your application further.
We envisage that we will process information about criminal convictions.
We may need to collect information about your criminal convictions history if we would like to offer you the work or role (conditional on checks and any other conditions, such as references, being satisfactory). We are required to carry out a criminal records check in order to satisfy ourselves and our Clients that there is nothing in your criminal convictions history which makes you unsuitable for the role. In particular:
We have in place an appropriate policy document and safeguards which we are required by law to
maintain when processing such data.
You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making.
Why might you share my personal information with third parties?
We will only share your personal information with the following third parties for the purposes of processing your application or your Personal Data: Associated Companies, Clients, security companies for the purposes of verifying specific information and carrying our criminal records checks as required and/or necessary. We will also share your personal information with our client for the purpose of seeking to place you in the role which we have discussed with you or other suitable roles in line with our agreement with you and in your interests. All our clients, third-party service providers and other entities in the group are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions. We may also require the sharing of your personal information to our Indian and USA offices and to our client’s offices based outside the European Economic Area (EEA) for the purposes of securing the work you have applied for and for appropriate administration purposes which is in your interests to enable us to provide the appropriate level of service to you.
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need-to-know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality. Where your information is shared with our offices outside of the EEA we acknowledge that those countries may not be regarded as having the same degree of data protection laws as the EU currently has. However we aim to ensure that we as an organisation and our clients have the same or similar degrees of security measures in place in those countries. We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
How long will you use my information for?
Our aim is to build lasting relationships with our Candidates and thus to contribute to long term career success and development. So our goal is to continue to engage and interact with Candidates even after they have secured a new position – for example to keep them informed of market developments, [ invite them to topical seminars and networking events ], and to be on hand to offer advice about career planning. But, we recognise that the level of engagement we have with different Candidates will vary and so our retention policy is designed to reflect this. If we lose touch with a Candidate we recognise that the personal data we collected is no longer needed for the purpose for which it was collected and we won’t retain it any longer.
Specifically in relation to marketing, personal data will be retained for (i) a period of twelve months following the date of the last engagement by a Candidate with a marketing communication or (ii) the date the Candidate unsubscribes from marketing communications, whichever is earlier.
To provide an example of retention periods: -we aim to retain your personal information for no longer than is necessary but normally for a period of at least 2 to 6 years. We may need to continue retaining your information for example after we have communicated to you our decision or our client’s decision about whether to appoint you to role or work. Because of our aim in creating a long lasting relationship with our candidates and providing a life-long career support and management process we may retain your data for longer where we consider that the job market is such that there may be suitable opportunities for you in future .
If you are or become our employee rather than being employed by our clients then we retain your personal data for at least 6 years after you leave our employment for legal purposes. We retain your personal information for those periods so that we can show, in the event of a legal claim, that we have not discriminated against candidates on prohibited grounds and that we have conducted the recruitment exercise in a fair and transparent way and that you have the best opportunity to secure work with our clients which is in your interests. After this period, we will securely destroy your personal information in accordance with our data retention policy or applicable laws and regulations.
Your rights in connection with personal information
Under certain circumstances, by law you have the right to:
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact dataprivacy@pamgro.com in writing.
If you have any questions about this privacy notice or how we handle your personal information, please write to us on this email dataprivacy@pamgro.com and the appropriate person will get in touch with you. You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.
1. Where do we get the data from?
We get Candidate data from various sources, like Job boards, Candidates applying to our Job Adverts, from Candidate themselves in our conversations with them and social media.
2. How long do you store the data?
For a More detailed answer please see our Privacy Policy. Normally, we store the data for 2 years from the time we speak to Candidates.
This is because on average contract roles lasts for up to 6 months and many candidates would be back in the job market in an average of 3 months. For candidates in permanent positions a high percentage usually look to change jobs between 18-24 months of taking up a new position.
3. What if I want to view/modify/delete the personal data you have about me?
You can access the data we have on you here. Just enter your email and follow the instructions. Once logged in you can decide how best to manage your data.
4. Why do you have an OTP system when the others just allow me to unsubscribe in a single click?
The data we have on Candidates is not just an email address to unsubscribe, we need to make sure the authenticity of the request to manage data. IF you consider your data important, you’d appreciate that this is for your benefit.
5. How frequently will I receive calls or emails from you?
Every Job Application for which we process your data is based on your prior consent. We will only get in touch if we think there is a role that would excite you.
6. Who else has access to my data?
We don’t share any data with third parties. We use a Recruitment CRM that securely stores it.
7. Will I always have access to my data?
If we have any data on you, you can access it here and manage it based on your preferences.
8. Where is my data stored and how secure is it?
The data is stored in secure AWS severs with multi-layer industry standard protections in place.
9. Is my data used for automated processing or profiling?
No. We don’t use your data for automated processing or profiling. Our trained consultants spend time reviewing all profiles that might be available to us and considered suitable for a role.
10. Do you collect any data from social networks?
We use Social Networks to supplement some of our Candidate Identification efforts. In all cases our consultants will seek your consent before your candidature is processed for an open position.
11. Can someone pose as me and access my data?
All data access requests are routed through Here Follow the instructions to get access to your data. Please do not share details of your email address with anyone.
12. Are you GDPR compliant?
The GDPR is a complex piece of legislation with new clarifications being released by the authorities frequently. As of today we are compliant of all the necessary regulations.